Website Returns Policy
Standard delivery is £5.95 and covers the UK mainland only. Delivery can be made to the Scottish Highlands and Ireland however standard charge is £9.95, for larger parcels please contact me for a delivery quote via email or telephone (0151 625 4896).
Orders can also be collected from store, in this case delivery charges will be refunded please state this at time of ordering.
All items are sent via DPD or Royal Mail. We aim to despatch all orders within 3 working days excluding Bank Holidays.
Our carriers aim to delivery within 3 working days, so please allow 7 working days for your order to reach you.
Orders will be sent to the delivery address that you specify when ordering. We cannot take responsibility if this address is incorrect.
We hope that you are happy with your purchase, but we do understand sometimes you may wish to return an item(s). Items can be returned for a full refund if returned within 14 days of notifying us, please email email@example.com. Items must be returned undamaged and in original packaging or suitable alternative to prevent damage during transit.
You are responsible for the cost of returning item(s), unless you receive damaged or faulty goods. Refunds will be processed upon receipt of the returned item(s) (minus the delivery cost). Please allow 5 – 10 working days to show in your account.
This returns policy does not affect your statutory rights.
Amber-Anais Interiors is a UK company which upholds The Consumer Contracts (Information, Cancellation and additional charges) Regulations 2013.